This
week's views
from
the summit
People are cautious,
but it's just a matter of
time
We've also seen it called "I-commerce," for
Internet-, and even "e-merce" -- these people are just in such a
hurry
When e-commerce vendors realize that security
is everyone's biggest concern, they'll build in the best possible
protections, and we'll be wide open for business.
"Micro-commerce" is the idea of slicing payments
into tiny portions by actual use
Millicent
Epilogue
There's another form of e-commerce
that we're all deeply involved with already. We are collectively
creating the Web as we go; even just by linking to a page, and then
by staying there long enough to read it (even if you took off to
the kitchen for that interval), you're 'buying' that page, by paying
with your minutes.
The sites we 'pay' attention
to, in turn, attract attention from dollars, and dollars (like units
of any currency,) like to go where other dollars are. When you've
got dollars following other dollars in your door, you then have
a 'business.'
We've got a lot of dollars
interested in our preferences these days, and the Web is getting
built accordingly. And that's commerce.
So, when you're finished reading
this, please leave your browser on this page, and, ahh… say, aren't
you a little hungry and/or thirsty? Or maybe now would be a good
time to water those plants! We'll wait right here.
;- )
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Eek - commerce
on the Net!
With all
the uncertainty over languages and platforms, new but nonstandard
technologies, and international legal issues, E-commerce is one
of the great no-brainers we have today in our Web world. The only
other one in its class is the forthcoming wave of television-style
productions on the Web from the traditional Hollywood/ Burbank/
NYC media triangle.
Start working
with them now, because in Ed Sullivan's famous words, they're going
to be, "Rrreally big."
Look at
all the home shopping broadcasts on cable, which are basically 3D,
animated mail order catalogs. We, the People, like to buy stuff.
We like to watch TV. It's only a matter of time before there are
home-shopping video channels on the Web, just like, and we mean
exactly like, the ones on cable.
They might
even have a few extra functions made possible by the Internet(!)
- something like, "Send us an e-mail to say how much you love that
new jewelry!"
It's just
a matter of how soon, and in which form - and that, of course, is
the tricky part. Consequently, you won't catch us making any predictions
too specific. But, by the way, is anybody going back and checking
on the accuracy of the people who do make all the predictions?
"Bubble
memory will be 100 kazillion dollar market by 198x." "There will
never be more than a niche market for graphical user interfaces."
"Token Ring will unquestionably take over as the standard." ('Love
to have one of their dartboards.)
Today, it's
a matter of confidence - the confidence people mostly don't
have in online buying and selling. But these same people use ATM machines,
get their paycheck deposited electronically, maybe even pay bills
by phone - why?
Because
there's some bank backing it up, with a tradition of safeguarding
money - and governmental agencies looking over their shoulders to
ensure it. When e-commerce vendors realize that security is every
normal person's number one concern, they'll build the best possible
protections into their systems, convince the public that they're
serious about it, and we'll be wide open for business.
Of course,
it's already rolling - but in its present, simple form, e-commerce
is basically a new mail order technique, another element alongside
800 numbers and credit cards. That's nothing to sneeze at - the
mail order business model has moved a lot of merchandise over the
years, and a steadily increasing amount of that business is going
to move through the Net.
But beyond
merely picking up where earlier technologies leave off, there is
the possibility that sales over the Net could mean more than just
another tactical addition to the mail order cataloguer's arsenal.
"Micro-commerce"
is the idea of slicing payments into tiny portions by actual use.
If you stay on a page for three minutes and 17 seconds, you'd pay
for three minutes, 17 seconds of looking. DIGITAL's imminent release
of the "Millicent" system could enable us to become both 'micro-sellers'
and 'micro-spenders' (through our microcomputers).
Breaking
costs down into bite-sized chunks could make the Internet a practical
market of communication, where ideas, facts, and contacts would
be available, both freely and for sale. By practical, we mean a
project that is self-sustaining to at least some degree. With the
amount of time and energy a serious Web presence of any kind requires,
you've got to be able to get something back from it.
If many
different types of communicators can get something back for their
time, effort, sweat, and agony - alright, it's not always that bad;
but bad links grow for webmasters like weeds do for gardeners -
we're insuring ourselves a broad and more representative range of
communication.
Software
makes it easy to pay as you go. The main idea, of course, is that
prices in dollar sizes will scare people off, but prices in tenths
of cents will look harmless.
If people
are paying a low enough rate per minute and second, in this view,
they'll relax and forget to watch the meter. It sounds smart, especially
when you've met dieters who'll permit themselves a whole box of
donuts because they're low-cal.
Bill
Ross
Editor
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